Welcome back rewards not working

I stopped playing for a few months and downloaded the game a week ago, and it was only now I realized that I was supposed to have a stygimoloch as my day 7 reward but all I got was the firat say which was dna(I can’t remember). Is this a glitch? Any ways for me to get my stygi?

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Hi Indominus_Rexy. Our support team will be happy to look into it if you message them at support+forums@ludia.com. You can include your support key in your message.