I’m honestly not sure on that one? As of late my phone has been doing this thing where I don’t get notifications until I unlock it and then suddenly it’s like ‘oh bythEWAYHERE’SWHATYOUMISSED -insert 20 notifications all at once-’ and I just havn’t been bothered to look into it yet.
So, on that note, I don’t have any confidence in speaking on the matter if it’s a phone issue or an app issue. I mean, obviously I’m pretty sure mine is a phone issue lol. But ours could be pretty hand in hand. So when I get more information I’ll come back and let you know what I found out?
I’m sure you know the whole ‘you can always contact support’, because maybe others have had this issue before too, and they do know what to do on the matter, but I also know that their response might take a while because of backlog. So I’ll just drop this here firstname.lastname@example.org just in case.
Are you an android user, by the by? I thought you might be, but I want to double check.
EDIT: Righto. Here’s what I got:
These are all Possible Fixes, by the way. Take these with a grain of salt and keep in mind that I’m not actually official Ludia support. I’m just doing the best I can with personal knowledge and the power of google. The vast majority of these didn’t even apply to me because I’d already had these options already at the advised settings.
Clear the app’s cache: I know, I know. I repeat that all the time. It’s a big bad basic go to. Doesn’t always work but it sweeps out the cobwebs.
Have WiFi set to ‘Always On’: Settings --> WiFi --> those 3 dots in upper right corner --> Advanced WiFi --> ‘Keep WiFi On During Sleep’ --> Always
Turn off Restrict App Background Data: Settings --> Data Usage --> Titan Uprising --> make sure ‘Restrict App Background Data’ is turn off
If you are an Android Oreo user, this will look a little different.
Turn off Restrict App Background Data: Settings --> Data Usage --> Titan Uprising --> make sure ‘Unrestricted Data Usage’ is turned on.
A clean reinstall of the game: IF you have your account connected to google play or facebook or similar. Write down your support key just in case. It will make it quicker and easier for support to reinstate your game progress should something go ~horribly awry~ but it’s unlikely it will. Better safe than sorry. Sometimes a clean reinstall is just needed to kick it into gear.
I’ve seen other people mention use of 3rd party software that fixes push notifications, but I personally have not used any and do not endorse use of them myself. I think that’s a bit of an extreme fix and pretty bloatware-ish to bog down a system with an app specifically made to fix another app. It’s similar to mods merely in that it’s capabilities run in the same vein, but personally I think that’s where the similarities end. If you feel you have to, and it works for you, I’m glad! But the choice is yours, and would be of your own volition.
I do hope one of these helps in some way. If none of them do, I am sorry I would be at a bit of a loss, software wise. It would pretty much be in the hands of official Ludia support, or the hardware of your phone itself.
Second EDIT: Okay so I just got a push notification for the event restart. Just ‘Free Event Restart Available!’, so one does exist. Hope that helps!