What happened (BUG)


#1

this is very annoying.please correct


#2

Got the same here, seems like Area 51


#3

I guess the whole of the map is not loaded


#4

same problem all morning


#5

Hey! I’m sorry to hear that many of you are having an issue with your map. I would like to offer some quick troubleshooting steps that may resolve this issue.

  1. Try rebooting your device.
  2. Do not run any other applications in the background while using Jurassic World Alive.
  3. Select your device settings > WiFi, and then tap your network to forget it. Then reconnect to your WiFi network.

Also, please make sure Jurassic World Alive is updated to the latest version and you are on a stable internet connection.

If these steps do not help, our support team could take a closer look at your account. If you could please reach out to them at support+forums@ludia.com and provide them with your Support Key, they can help you with this issue.


#6

Is your screen flickering? If so, go to your dino tab, click a dino and return to the map. Fixes it for me whenever it happens. Happens to me when the Wi-fi is acting up.


Game buggy
#7

Thank you ned I’ll try it


#8

Close Google maps if it’s open, it doesn’t like them both running!