What s the support email

Hi, does anyone have the support email for Ludia to hand please? :blush:

↓ Here it is ↓
support+alive@ludia.com

WARNING
You could submit your report to this address, then soon got 2 auto-response:

  1. Confirm they received your report.
  2. Ask if your problem could be solved by their website Q&A.

After that, YOU WILL JUST IGNORED FOR MORE THAN 1 WEEK WITHOUT ANY STAFF CONTACT YOU.

1 Like

When i sent an email to that address and google send it didnt exsist. This is ridiculous i paid for the chest of cash and didnt recive it ive been trying to get something done for days now!

Hey Whitlovesu2, I’m sorry to hear that you’re having trouble reaching out to our support team.

Our team also be reached through the in-game Settings, Help & Support menu as well.

Tap on your Level icon > Settings > Help & Info > Help & Support > and Contact Us.

Let me know if that works! :slight_smile: