What's going on? Please help


#1

Since I’ve reported my old account to Ludia I’ve been playing on a new account. I started over and everything was fine until I logged back into the old account to see if its been reset yet. When I went back to the new account a bunch of epics and hybrids appeared.

I could create some epics like ouranosaurus, etc but for the hybrids it would keep saying I don’t have enough DNA.

I figured it must be a glitch and restarted the game. The “create” feature from all the un-deserved dinosaurs weny away but megalosaurus, dilophosaurus and ouranosaurus remain with huge amounts of DNA. I’m not using them for battles because I don’t want to be accused of cheating or whatever. Will these go away too since it was a glitch? Please help.


#2

Hey Jai, thanks for reporting this to us. Contact our support team at support+forums@ludia.com with your support key so our team can take a closer look at your account.


#3

Thanks Ned. I hope it’s resolved asap because I don’t want my new account in trouble too for a glitch