Why did sanctuary sharing stop working two days ago?

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: sanctuary sharing hasn’t worked in about three days

Area is was found in: all

How do you reproduce the bug:
Step 1- my alliance cannot access shared sanctuaries in days. I noticed the sharing stopped as adding a dino no longer reset the expiration, then once all the sanctuaries expired my alliance had it’s shared button greyed. Several have complained in chat.
Step 2 -
(add more if needed)

How often does it happen: all the time

What type of device are you using: Android pixel 3xl

Anything else? (add screenshots or additional information here)

1 Like

happened in my alliance too :c

Hey, MCSaavedra and Kay, could you take a screenshot of your Alliance page showing the Shared Sanctuary button and send it over to our team here at support+forums@ludia.com with your support key so they can take a closer look at this? Thanks!

Yeah same with ours. I just sent an email to the bug report as well