Ludia Forums

Why the battles are lagging? And some battles are crashing my phone


#1

Please fix this and the other bugs


#2

I’m sorry to hear that you’re having trouble playing the game, @PUDIMBR8. There are some troubleshooting from our FAQ here that might help with your issues: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting&f=why-did-my-app-close-unexpectedly&p=all

If you’re still having problems after trying those steps, contact our support team here at support+forums@ludia.com with your support key and our team can investigate further.