Ludia Forums

Won battle in arena, then game froze and ended up losing points and winning streak :(

hi there,

this has happened to me twice and i felt like i should report the issue. i know that, at the end of the day, it is only a game… but i couldn’t help being rather frustrated :frowning: please let me know if anything can be done to help and where to direct my information, if necessary. thanks so much.

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Hey Ayaya, I’m sorry to hear that happened. If you reach out to our support team here at support+forums@ludia.com with your support key, our team would be happy to try and assist you further with this.

hi ned,

thank you. now i am such a newbie to this… but can you tell me how do i find the support key? sorry i’m so clueless… thanks again,

Ayaya

If you tap on your level icon in the game, your support key should be at the bottom left corner of your Viking Profile. :slight_smile:

found it! thank you :blush:

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