Ludia Forums

Won the game but win didn't count

Hi, i won the battle and won 30 points but that points didnt increased my rank in tournament…plz help



I am so close to get 400k coins…

@Ned can u please help

I’m sorry that happened, Kushagra_Gaming. If the Tournament battle was completed after the official ending time for the Tournament, the Medal high score from before the battle will be registered instead.

I finished last battle when 10 seconds were still left before calculating.

@Ned it still had 30 seconds left before calculating…

Hey Kushagra_Gaming, if you believe you had completed the battle before the Tournament had ended, could you please contact our support team at support+forums@ludia.com with your support key?

Our support team would be happy to take a closer look at things on their end.

Thanks!

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