Ludia Forums

Wrong ban time!

Hello, my problem is that the ban time is incorrectly issued, for 2.5 years of play this is the first ban, as I understand it, the first ban is issued for 1 day, the allotted time has passed, the account is still in the ban.

What ban are you referring to?

Game account ban

What should I do?

I dunno
10 characters

What should you do? How about not doing the thing that got you banned in the first place.

9 Likes

Submit a ticket to get a clear answer on how this works including how long the ban will last.

Hey AUVSAI, could you please reach out to our team at support+bans@ludia.com with your support key so our team can take a closer look at this?

Thanks!