Ludia Forums

Wrong ban time!

Hello, my problem is that the ban time is incorrectly issued, for 2.5 years of play this is the first ban, as I understand it, the first ban is issued for 1 day, the allotted time has passed, the account is still in the ban.

What ban are you referring to?

Game account ban

What should I do?

I dunno
10 characters

What should you do? How about not doing the thing that got you banned in the first place.


Submit a ticket to get a clear answer on how this works including how long the ban will last.

Hey AUVSAI, could you please reach out to our team at with your support key so our team can take a closer look at this?